Frequently Asked Questions

Clear answers before you start.

Browse questions by client intent, then start a guided request when ready.

Buying & Selling

Start a Buy request, select the asset and amount, choose the network and platform, select cash or WHISH, then complete KYC and final confirmation.

Start a Sell request, provide the asset, amount, source platform and network, choose USD cash or WHISH payout, then complete the required checks.

Yes. USD cash at the office and WHISH are available for eligible confirmed transactions.

Coins, Networks & Wallets

Bitcoin, USDT, USDC, Ethereum, BNB and other altcoins may be supported. Confirm the exact asset, contract and network.

Legacy, SegWit and Taproot on Bitcoin Mainnet.

No. Bitcoin Lightning is not supported.

A mismatched network or token contract can cause an irreversible loss.

KYC, AML & Privacy

Yes. Identity verification and risk-based AML checks apply to every transaction.

A valid government-issued identity document or passport may be requested.

It may be required as part of risk-based AML checks.

Yes. The own-account and own-wallet principle applies.

Fees & Rates

The calculator uses the selected direction, asset and amount to show an approximate practical result.

Market conditions, network costs, transaction size and settlement method may change.

Before the transaction is completed.

Specialized Services

Yes. Eligible transactions may settle in USD cash at the office or online through WHISH.

Yes. BuyBitcoinLeb provides wholesale cryptocurrency OTC services for eligible clients and transaction types. Contact WhatsApp Wholesale to discuss the asset, amount, settlement method, location and required KYC/AML checks.

Yes. Eligible visitors can sell supported crypto and receive USD cash at the office.

Eligible customers may be served in Saudi Arabia, Qatar, the UAE, Kuwait, Bahrain, Oman, Syria, Jordan, Iraq, Egypt, Turkey and selected MENA, Africa and Europe markets.

Security

Use the Official Links page and buybitcoinleb.com.

Impersonation, romance scams, fake investments, malicious approvals and fake recovery services.

Stop, disconnect, revoke approvals, secure the account and preserve evidence.

Office & Contact

Tayouneh – Old Saida Road, facing Center Dallas and Sadaka Sweets, beside BLC Bank, Beirut, Lebanon.

Yes. Confirm availability before visiting.

Current hours are published on the Contact page and Google Business Profile.

Ready to continue?

Still have a question?

Start with the guided request or speak directly with the BuyBitcoinLeb team.

Telegram · Call · Visit office